Title

Factors Affecting Emotional Intelligence : An Empirical Study Among School Students in Mumbai

Journal

International Journal of Management in Education (LIMIE) Vol.3 No.1, 2009

Author

Dr. R. P. Mohanty & Ms. Shamira Malekar

Abstract

Researchers and human resource management professionals across the world are actively engaged in studying Emotional Intelligence (EI) and its applications in various organizational settings to improve the managerial performance.  It is found from literature that very few studies relating to the application of EI among the school students are available.  This paper seeks to fill that gap by making an empirical study to identify the important determinants of EI among school students in the metro city of Mumbai, and thus provide feedback to the parents, teachers, and other authorities to meet the future needs of the society in a better and more effective way.

Title

Economics of Environment Management Systems : A Quality Cost Perspective

Journal

First International Conference on Emerging Trends in Engineering & Technology, IEEE Computer Society USA, 2008

Author

Dr. R. P. Mohanty & Mr. S. B. Jaju

Abstract

There is a growing need for industries to become accountable for their actions towards the environment.  In order to make it possible, it is required to develop comprehensive, integrated and progressive environmental policies.  These environmental policies would maintain dynamic environmental equilibrium.  Today there is requirement by the National and International bodies to have standardised environmental management systems (EMS) These systems would keep the records of all environmental issues pertaining to the organisation.  The EMS is made simple through the introduction of the ISO 14000 series ISO provides guidelines on how to successfully manage and reduce environmental impacts through management functions, while at the same time allowing for high levels of socioeconomic growth and dedication to sustainable development.  The implementation of EMS through ISO 14000 series would involve the expenditure.  Every organisation is interested in economic aspects before the implementation of any system.  They want that the system should provide the financial benefits, which will motivate to keep going on.  This paper discusses economic aspects for the implementation of ISO 14000 an EMS tool in any organization with the help of cost of environment concept.  The paper presents the concept of quality cost being applied to justify the implementation of EMS.

Title

A two-identical unit deterirating standby system with two types of workload and three types of repair

Journal

Decision Sciences in Global Enterprise Management Proceedings : ISDI USA - January 2009

Author

Dr. Kirti Arekar

Abstract

In the present paper, we analyze a two-identical unit deteriorating standby system model having two types of workload i.e. normal and fast.  The system works under varying workload.  When workload is more the standby also starts operation and the system becomes parallel until the workload decreases.  The unit may be repairable under normal and fast repair mode.  Using regenerative point's technique different measures of reliability are obtained.

Title

Reliability of the system with varying workload and fast repair by using weibull failure and repair time distribution.

Journal

International Journal of Productivity, Quality and Reliability : ISI Calcutta – October 2008

Author

Dr. Kirti Arekar

Abstract

Reliability model with varying workload and fast repair are studied.  Initially, one unit is operative and other is kept as standby.  When workload increases a fast repair facility is available.  Study has been made about two-identical-unit deteriorating standby system when workload increases arbitrarily for some random duration.  Failure time distributions of the units are assumed to be exponential with different parameters, while repair time distribution are arbitrary i.e. time dependent.  Using regenerative point technique, the measures of reliability are obtained.

Title

What Does A B-School expect from An MBA Wannabe

Journal

Http://www.mbauniverse.com/admission_2009_coverage.phd=1813 February, 2009

Author

DR. C. S. Adhikari

Abstract

In a column for MBAUniverse.com, Dr. C. S. Adhikari, director of Institute for Technology & Management, Navi Mumbai shares his views on this important subject.  He says that B-schools focus on assessing both academic competence and employability skills of a potential MBA recruit.

Title

Traditional Knowledge Integration : Learning in Community-based Dispersed Cross Functional Teams

Journal

Bharati Vidyapeeth University's IMED Journal of Management & Social Research. Vol.1, No1, PP324 – July, 2008

Author

Dr. R. P. Mohanty & B. Satapathy

Abstract

Organizational learning helps to enhance the ability to develop new, innovative products and processes that respond to existing or emerging needs.  This often requires combining previously disconnected bodies of knowledge in a better way.  One way to do this is through dispersed cross-functional  teams, as these can combine diverse knowledge sources.  However, empirical studies from distinct research streams have shown that members' heterogeneity and geographic separation both hinder effective sharing and use of knowledge in groups.  We explore this through a qualitative study of dispersed cross-functional teams in a product development setting in a traditional handicraft enterprise.  We studied the development process in a project with significant complexity.  Our findings suggest that knowledge diversity presents both constructive and constraining influences on the ability of a learn to learn.  Noting that individual members of dispersed cross-functional teams are simultaneously members of learning and social communities, we discovered that team members rely substantially on different members of their community to access specialized knowledge.  One challenge for this team thus appears to be the need to establish it self as a new mini-community of practice, so as to integrate their knowledge effectively.  Our analysis aims at a theoretical framework related to learning in dispersed traditional community-based, cross-functional teams.  We also discuss implications for managing and leveraging knowledge diversity in such a setting.

Title

Factors Affecting Emotional Intelligence : An Empirical Study for Students of Secondary School and Professional Colleges

Journal

Vilakshan XIMB Journal of Management Bhubanewsar Vol.5, No.1, pp 23-24 - 2008

Author

Dr. R. P. Mohanty & Ms. Shamira Malekar

Abstract

Researchers and human resourcer management professionals across the world are actively engaged in studying emotional intelligence (EI) and its applications in various organisational settings to improve managerial performance.  It is found from literature that a very few studies are available relating to the application of EI among the school and management students.  This paper is an attempt in that direction to make a comparative empirical study to identify important determinants of EI in students of professional colleges and secondary certificate schools in the metro city of Mumbai.  Such a study has the potential to contribute in providing feedback to the parents, academicians and other authorities to better meet the future needs of the society.

Title

Material Handling Equipments: Trends

Journal

SEARCH October 2008

Author

Prof. (Dr) V.V.Sople

Abstract

Role of material handling equipments is very crucial in supply chain. The one of the important flows to management in the supply chain is inventory flow. The speed of the inventory flow in the warehouse or shop floor very much depends on the types of material handling equipment. The market opportiunity potential of the inventory flow system can be greatly enhanced by using right type of material handling equipment. The Material Handling Equipments are mechanical devices for handling of goods with greater ease and economy. These equipments are mechanical, semi–automated or fully automated and do not restricted to forklifts, shelf pickers, motorized pallet jacks (hand trucks), tractors, and other specialized industrial trucks etc. The material handling equipments are used at both micro and macro level. In the warehouses and workshops the throughput is comparatively low and pay load capacities are low. However, at port where material in bulk is handled in short span of time, material handling equipments used are of mega size and are fully automated ensuring the human safety. Imagine supplies needed to feed the famine affected region of a country or ammunitions required at war front but having no means to unload or distribute the goods. In operation ‘Desert Storm’ the cranes, forklifts, and container handlers unloaded and distributed over 37,000 ISO containers and 500 thousand tons of ammunition. In short with the non availability of suitable Material Handling Equipment the material cannot be made available to the customers or end user, whenever required. Hence, the delays will cause losses may be human, money or both. In most cases the material is handled manually. However, technology can reduce manpower requirements, ensure human safety and enhance the productivity potential of the system.

Title

A study on emotional quotient of school children of some schools in Mumbai, India

Journal

CNRD journal of Management Research, Pune, Vol. 6 No.2 PP July – December, 2008

Author

Dr. R.P. Mohanty & Ms. Shamira Malekar

Abstract

The relationship between emotional intelligence and communication excellence in high school is examined.  Students (N = 1062) attending 4 different types of high schools in Mumbai completed the Emotional Quotient Inventory (EQ-i:YV).  On Analysis of the Questionnaire the EQ-i:YV data was matched with Students Communication Quiz results.  When EQ-i:YV variables were compared in groups who had achieved very different levels of scores in the Communication Quiz (communication not accomplished, communication hindered, communication generated and communication accomplished). Communication excellence was moderately associated with several dimensions of emotional intelligence.  Results are discussed in the context of the importance of emotional intelligence on communication achievement.

Title

Emotional Intelligence-Self Regulation as one of its factors

Journal

SPECTRUM an E-Journal of KBSCMR, Kohinoor Business School Vol.10, October, 2008

Author

DR. R.P. Mohanty & Prof. Shamira Malekar

Abstract

The second component of emotional intelligence as per Goleman is self-regulation.  This is an ongoing conversation people have with themselves, which frees them from being prisoners of their feelings.  People with a high degree of self-regulation are more capable of facing the ambiguities of an advancing industry then those whose degree of self-regulation is low.  Furthermore people with a high level of self-regulation can help to enhance the integrity of an organization by not making bad decisions through impulse behavior.  Self-regulation will help individuals stay in control of their feelings and make thoughtful decisions.  Emotional intelligence is based on the idea that one must first become aware of our emotions before one is able to alter one's behavior for better results. Studies show that managers who maintain a high level of self-regulation posses more aspects of EQ and are therefore rated as more effective by both superiors and subordinates.

Self-Regulation is not getting carried away with emotions, but rather objectively managing them in order to take control of the subsequent actions resulting from these emotions.  By acknowledging our emotions, one can manage them; deal with them and then move on.  This is very difficult for some people to do.  It is much easier at times to just ignore, derty or rationalize your emotions.  It is crucial, however, for us to develop an understanding of what we are feeling in order to use our emotions intelligently.

This research paper emphasizes on comparing the three Pioneers on their views of Self Regulation and also finding the similarities of their views on the topic.

Title

Emotional Intelligence – Social Relationships

Journal

SFIMR Research Review. Vol.5, PP 37-47

Author

Dr. R. P. Mohanty & Prof. Samira Malekar

Abstract

Mere formation of an organization is not a sufficient guarantee for the achievement of its potential benefits.  It is imperative to anlyze why a cooperative social relationship is essential for the success of an organization.  The sense of community has a powerful, tangible impact on the ability of all types of associations to generate energy and capital intellectual, financial, and other kinds.  Strong interpersonal relationships fostered by open and honest communication, agreement on common values, shared visions, expectations, identification of roles, accountability, understanding of the decision-making process, resolution of conflicts, compromise, mutual respect and trust not only improve existing relationships but also help build new relationships that are lasting and fulfilling thus contributing to an organization's success.  Relationships act as glue that binds people and motivates them to volunteer, engage and willing to commit and contribute to the resources of the group.

Astate business leaders have embraced the ethos of social relationships, spotting its potential for triple bottom line benefits: profit for the economic bottom line, the social bottom line and the environmental bottom line.  There are various business organizations that have fostered strong relationships within and outside and have become master of the game.

Title

Factors affecting emotional intelligence : An empirical study of some school students in Mumbai

Journal

ICFAI Journal of Management Research Vol.7. No.8 PP 27-43, 2008

Author

Dr. R. P. Mohanty & Prof. Shamira Malekar

Abstract

Researchers and human resource management professionals across the world are actively engaged in studying emotional intelligence (EI) and its applications in various organizational settings to improve managerial performance.  It is found from literature that a very few studies are available relating to the application of EI among the school students.  This paper is an attempt in that direction to make an empirical study to identify important determinants of EI of school students in the metro city of Mumbai.  Such a study has the potential to contribute in providing feedback to the parents, teachers and other authorities to better meet the future needs of the society.

Title

Towards managing quality cost : a case study, Total Quality Management & Business

Journal

Excellence Journal Vol.20 Issue 10, 2009

Author

Dr. R.P. Mohanty, Mr. R. R. Lakhe & Ms. S. B. Jaju

Abstract

One of the most effective tools for evaluating the success of a quality management programme is the measurement of quality costs (prevention, appraisal and failure costs).  The application of the concept of quality costs originated in the early 1950s.  A systematic approach is needed for measuring quality costs.  This paper describes a case study to capture quality costs in a manufacturing company.  An appropriate framework is proposed for capturing quality costs and statistical analysis is carried out to characterize trends and relationships between various components.  In this paper, we have demonstrated that quality cost should not be seen as solving a problem with a unique definition, but rather that there exists and whole space of reasonable nations of quality improvements, and that these notions can be seen as actionable guidelines to successfully implement TQM program

Title

The impact of Visual Cues on Consumer Purchase Decision making process: An Empirical Investigation

Journal

Journal of Global Economy,  Vol 3, Issue 2, Oct-Dec 2008

Author

Prof. Ankush Sharma & Mr. A.C. Brahmbhatt

Abstract

Indian consumers (Post Liberalization era) is becoming more and more demanding.  As the Different Syndicate research study shows that the demographic profiling of Indian consumers is suggesting that we are a young nation (as approx major chunk of people are under 35 years of age).  The new age Indian consumers are more and more demanding as for them the choices are more important.  The utilitarian aspects of product are useful for them but more of frills as well as packaging are creating a major impact on Indian Youth! The purchase decisions are becoming more and more inclined towards the visual and other aspects of the product rather than core value delivered by the product.

Title

The River side Mall-Case

Journal

Synthesis, Vol4, No.2,Dec 2007

Author

Prof. Shelja Jose Kuruvilla

Abstract

Malls in India literally have a blank sheet of paper on which to create a new HR function. In order to design this new function, it is important to understand what is critical to the successful operation of a mall and use this information to the mall's approach to HR.

This case study constructed based on interviews with practicing mall managers, retailers and secondary data , tries to understand the challenges faced by mall management in fulfilling the HR function when areas as cleaning and security have been contracted out.

Title

Mall Development and Operations -An Indian Perspective

Journal

Journal of Retail and Leisure Property, vol.7,no.3,Aug,2008

Author

Prof. Shelja Jose Kuruvilla & Mr.  J Ganguli

Abstract

Organized Retail in India has seen a remarkable growth in the last decade. In addition to the blossoming economy one of the major drivers of this strong growth trajectory can be attributed to the rapid mall development in the country. This study based on interviews with practicing retailers, mall managers and secondary data, tries to understand the analytical and financial steps that are undertaken before setting up mall, sources of financing a mall and the sources of revenue and expenditure. On the basis of the findings, some suggestions are also put forth to enable a better relationship between tenant and mall management and to ease the growing pains currently faced by the malls in India.

Title

Strategy Development For Synergistic Promotion Of Tourism And Retail In Kozikode-A considered opinion.

Journal

Journal of IMS, Vol.5,Issue 1, Jan-Jun, 2008

Author

Prof. Shelja Jose Kuruvilla & Ms. Jayashree Sadri

Abstract

The purpose of this position paper is to highlight the need to promote tourism in Kerala and in that regard a strategic examination of the issues have been attempted. The central theme of the paper is to highlight the fact that Kerala is richly endowed with natural beauty making it an ideal place where tourism can be promoted. The promotion of sustainable tourism, it is argued will lead to increased economic development leading to benefits to all stake holders especially retail trade in the region. It will fetch revenue for the state both in Indian and foreign currency. This will enable the government to have a greater aggregate disposable income to moot its social programs, improve its infrastructure, employment potential and thereby improve the quality of life of the populace. Above all it will generate employment, create an enhanced aggregate disposable income and thereby revive the falling fortunes of Kerala’s economy.

Title

Understanding Consumers through Qualitative Research.

Journal

Springs-An Academic Journal, Vol 2, May 2008

Author

Prof. Shelja Jose Kuruvilla

Abstract

This study is an attempt to frame some of the salient issues in the field of qualitative research and to explore the implications of this particular approach to research in consumer behavior. Also described are a variety of philosophical stances taken in research inquiry which has determined the purpose, design, and methods used and the interpretation of results. In the course of this study I came across many excellent sources and examples of qualitative research in various disciples including consumer behavior. I have tried to summarize these here.

Title

Mall Shopping and Gender: An analysis of regional differences in purchase patterns and shopping orientation among Indian youth.

Journal

BVP's IMED Journal of Management and Social Research, Vol 1, No.2,08

Author

Prof. Shelja Jose Kuruvilla

Abstract

India has witnessed a boom in organized retail trade in the last decade. The retail format which has shown the maximum growth among all is the multipurpose shopping center or the mall. It is well know that this format is a favorite haunt of the youth in the current generation and it is also likely that malls are an epicenter for evolving an altogether new consumption culture within the country. Therefore, it is of utmost interest to the retailers and academia alike to understand the consumer dynamics behind this newly evolving consumption culture.
India not only has its own cultural identity which is very different from that of the west but also offers a rich diversity of cultures within the country. This study therefore addresses gender related regional differences within the country in consumer behavior and explores the shopping habits of the youth in order to identify and contrast possible differences. The findings suggest that in India there is a blurring of gender differences in the youth across all regions.

Title

Semiotic Analysis of Malls- the Syntagmatic and Paradigmatic analysis of Centre One Mall

Journal

 Pillai's Journal of Management, July-Dec ,08

Author

Prof. Shelja Jose Kuruvilla

Abstract

What is semiotics? What is Semiotic Analysis? How can it be applied to Mall environments to understand the meaning created by the Shopping malls? These are the questions that are explored in this study. The first part of the study introduces the field of semiotics and its historical underpinnings summarizing previous research on this topic. Then the evolution of semiotics from its origin in linguistics to its present day application in marketing and urban studies is traced. Finally,  a syntagmatic and a paradigmatic analysis  of Centre One at Navi Mumbai is presented to illustrate semiotic methodology outlined by Greimas in his urban studies.

Title

Gender and Mall Shopping - An Analysis of Patronage Patterns, Shopping Orientation and Consumption of Fashion of Indian Youth"

Journal

International Journal of Business Insights and Transformation, Vol 1,Issue 1.Sep 2008

Author

Prof. Shelja Jose Kuruvilla & Mr. K. Rajan

Abstract

Indian Retail is generating considerable interest within the country and abroad. A good percentage of this retail growth is fueled by the youth in the country. Organized retail, best represented by the mushrooming malls, has come to play a defining role in building and supporting this veritable base of retail consumers.  Therefore, it is of utmost interest to the retailers and academia alike to understand the consumer dynamics behind the newly evolved consumption culture. This study seeks to address how Indian youth behave in the Mall. It has attempted to identify the recreational and utilitarian orientation among Indian youth and examined gendered differences in their attitude to the malls. It also addresses the mall patronage patterns and gender related regional differences within the country in consumer behavior. Prior research in this area stems form the west and the first part of the paper explores the existing literature to formulate the research questions. In the analysis no major differences in the attitude or motives of both genders for shopping in malls but there is evidence to suggest that purchase of fashion differ across sexes. In all, the study questions the fundamental stereotyping of shopping as a feminine activity.

Title

“Hanging out at the mall- Shopping orientation of young mall consumers”

Journal

Indira Journal of Management, 2008

Author

Prof.Shelja Jose Kuruvilla,

Abstract

Very little is known about the characteristics of the mall shoppers in India and the question “Who are the mall shoppers?” remain unanswered. Moreover, very little academic material is available on the Mall shopper behavior. In India, the youth form an immensely significant market segment. The census figures for 2001 show that 54% of the population is below the age of 251  and 45%, below 19 years. The post-liberalization generation has grown up largely without any guilt about consumption and considerable spending power. The economic importance of  the youth to marketers and perceived difficulty in understanding and communicating with them has called for research that can provide new insights.

Title

Impact of Order Management Cycle in Diesel Engine Manufacturing Company : A Case Study

Conference

1st International Conference of the South Asia Chapter of AGBA on Globalization & Change; Issues, Concerns & Impact SAICON – 12-14 November, 2008.  Islamabad - Pakistan

Author

Dr. A. K. Dasbiswas

Abstract

Customer satisfaction (CS) is one of the most important and effective tools of modern management practice.  The various studies investigated the role of value of product and service, competitive price, etc. in generating customer satisfaction in various contexts.  Some studies have been done on role of order management cycle (OMC) along with product portfolio, on CS.  Very fewer studies have been done about the role of OMC on CS, in isolation that too in India context.  Using the data from one diesel engineering manufacturing company, this research aims to study the impact of OMC on CS.  Data from 15 direct customers in this case study indicates significant positive impact of OMC on CS in business-to-business marketing.

Title

Fostering service quality in life insurance business : a study, National Conference of Insitution of Engineers

Conference

India on Mapping for Excellence, Mumbai, 16 & 17 October, 2008

Author

Dr. R. P. Mohanty, Dr. S.P. Kallurkar & Mr. Anand Prakash

Abstract

A gap is the difference between two constructs.  Many gaps exist in services marketing; a difference between what is communicated to consumers about a service and what consumers receive; a difference between what managers believe consumers expect; and so on.  Such gaps are important to study as they may impact the performance of the firm.  This paper aims to explore segmenting customers on the basis of demographics to realize identifiable service quality fragments.  The scope of this study is only limited to life insurance business.  This paper further aims to develop a comprehensive multidimensional and hierarchical model measuring service quality in the life insurance industry based on an extensive literature review and qualitative research, which is consistent with the conceptualizations in the literature.  In this model, service quality is a third-order construct which is composed of several dimensions (variables) and sub-dimensions (items or factors).  Our Model has important implications for the measurement of service quality in this specific industry as well as for the development of marketing strategies for life insurance business as it is to be finally proposed upon investigating which parameters affect service quality.

Title

Future of Online Marketing in India: Challenges and Opportunities Ahead

Conference

Interface-2009 XXXII Annual Management Convention, Bits Pilani, March 6-8, 2009

Author

Prof. (Dr) V.V.Sople and Amlesh Sharma

Abstract

The dawn of the Internet era opened up amazing new possibilities for Indian market. With globalization, innovation and intense growth in technology, a deciding future is waiting for online marketing in India. Growths in disposable income, lack of free time and many other factors have made people to depend on online shopping. Authors began the paper defining online marketing. Online marketing have ample opportunities to give to the marketers. Internet users and their attitude towards online marketing are defined here. Trends in online marketing and options before online marketers are explained. Authors have analyzed future of online marketing together with the required business strategy for getting green future. Virtual value chain and its importance to online marketers are mentioned. Challenges and opportunities before online marketing in India are explained properly. The effective strategies that need to be adopted by Indian companies are tuned so that future of online marketing becomes brighter.