MBA 𝒊Connect 2025-27

Specialization: Retail Management and E-Commerce

ITM MBA đť’ŠConnect 2025-27

WHERE YOU LEARN THROUGH EXPERIENCE

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MBA đť’ŠConnect 2025-27

The ITM MBA đť’ŠConnect is a two-year, full-time program focused on hands-on learning and strong industry connections. It emphasizes experiential learning through internships, live projects, and case studies, moving beyond traditional classroom theory. Students also have the option to gain global exposure through global immersion programs.

In the second term, students can choose from ten industry-preferred specializations, each accompanied by professional certifications to boost career readiness. The program includes over 35 professional certifications in high-demand fields, integrated into the curriculum and essential for enhancing work readiness and providing a competitive edge during placements.

Retail Management and E-Commerce

The MBA in Retail Management and E-Commerce at ITM Business School equips students with essential skills for success in the evolving retail and online commerce sectors. The program covers critical topics such as supply chain management, consumer behavior, digital marketing, and e-commerce strategies. Students will also become proficient in tools like ERP systems, CRM software, and various e-commerce platforms. Through practical case studies and hands-on projects, graduates will be prepared to lead retail operations and manage online sales channels effectively. This program ensures that the graduates are ready to drive business growth and navigate the competitive landscape of modern retail and e-commerce.

Indicative Job Roles on Program Completion

  • Store Operations Manager
  • Category Manager
  • Business Development Manager
  • Merchandising Manager
  • E-Commerce Manager
  • E-Commerce Product Manager

Value-Added Professional Certifications

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Certification of demand forecasting and Inventory Management

The Certification of Demand Forecasting and Inventory Management provides critical skills for accurately predicting demand and managing inventory. This certification focuses on data analysis and inventory optimization techniques to minimize disruptions and enhance profitability. Professionals will learn to apply forecasting models and effective inventory management strategies, ensuring that stock levels align with market demand and contribute to improved operational efficiency and financial performance.

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Creation of e-commerce store

The Creation of E-Commerce Store certification covers the essential steps for establishing an online retail presence. This certification includes guidance on selecting the appropriate e-commerce platform, designing user-friendly interfaces, and integrating secure payment systems. Participants will acquire the skills needed to build a seamless online shopping experience, focusing on creating a functional and engaging e-commerce store that enhances customer satisfaction and drives sales.

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Flipkart Seller Course

The Flipkart Seller Course is designed to optimize strategies for managing product listings, inventory, and marketing tools on the Flipkart platform. This certification provides practical knowledge for maximizing sales and efficiently running an online store on Flipkart. Participants will gain insights into enhancing product visibility, managing stock levels, and utilizing Flipkart’s marketing features to improve store performance and profitability.

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SAP Retail Training course

The SAP Retail Training Course provides comprehensive training in using SAP Retail software for managing inventory, sales, and retail operations. This course offers practical skills for streamlining retail processes through ERP systems. Participants will learn to manage retail workflows efficiently, optimize inventory control, and enhance sales operations using SAP's integrated solutions, improving operational efficiency and effectiveness.

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Retail Sales Simulation

The Retail Sales Simulation offers an interactive platform for making strategic decisions and managing store operations in a simulated environment. This simulation enables participants to navigate various retail scenarios, enhancing their ability to drive sales and manage store performance effectively. Through hands-on experience, participants will develop key sales strategy and operational management skills.

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Operations & Supply chain management

IThe Operations & Supply Chain Management course focuses on optimizing supply chain processes to improve operational efficiency and reduce costs. This course covers logistics, procurement, and other critical supply chain strategies. Participants will learn to implement best practices that enhance supply chain performance, streamline operations, and achieve cost efficiencies, ultimately contributing to overall business success.

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Lean Six Sigma Green Belt

The Lean Six Sigma Green Belt certification focuses on applying Lean and Six Sigma methodologies to enhance process efficiency. It equips professionals with the skills to analyze, improve, and streamline business processes, reducing waste and boosting operational performance.

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Event Management

The Event Management certification validates proficiency in planning and managing events, serving as a pathway for career advancement. This certification covers organizing, executing, and overseeing formal and informal events of varying scales.

GLOBAL IMMERSION PROGRAMS

In collaboration with international universities and corporate houses, ITM offers the Global Immersion Programs (GIP) at four locations for this program: UAE, Malaysia, Singapore, and Europe. Students are encouraged to participate because the experience provides an opportunity to interact with global industry leaders and exposure to multicultural environments.

Global Immersion UAE

GIP at UAE (4 Days)

Hosted by the University of Dubai

Enhance your knowledge with sessions at the University of Dubai. Learn from top faculty and industry professionals, explore innovative labs, and join interactive workshops, gaining practical insights into current industry trends within a dynamic academic setting.

INDUSTRY VISITS

  • Nasdaq Dubai: Dive into the dynamic world of finance with an exclusive visit to Nasdaq Dubai, the leading international stock exchange in the Middle East, offering insights into global trading and market operations.
  • Apple Inc.: Explore the forefront of innovation at Apple Dubai, where cutting-edge technology and sleek design converge. Witness firsthand how Apple revolutionizes the tech industry from the heart of this vibrant city.

EXCURSIONS

  • Visit to Palm Jumeirah: Discover the architectural marvel of Palm Jumeirah, an iconic man-made island that epitomizes luxury and innovation in Dubai.
  • Dubai City Immersion Tour: Immerse yourself in the vibrant culture and futuristic skyline of Dubai with our comprehensive city tour, showcasing the best of this dynamic metropolis.
  • Cultural Exploration featuring Bur Dubai, Dhow Cruise, and Desert Safari: Experience the rich heritage of Dubai with a cultural tour that includes the historic Bur Dubai, a scenic Dhow Cruise, and an adventurous Desert Safari.
  • Palm Atlantis & Burj Al Arab: Marvel at the opulence of Dubai with visits to Palm Atlantis and Burj Al Arab, two of the most luxurious and iconic landmarks in the world.
  • Burj Khalifa: Stand in awe of the Burj Khalifa, the tallest building in the world, and enjoy breathtaking views of Dubai's stunning skyline from its observation decks.
Global Immersion UAE

GIP at Singapore (7 Days)

Global Immersion UAE

GIP at Malaysia (4 Days)

COMPREHENSIVE JOB PLACEMENT PROGRAM

With over three decades of excellence, ITM Business School blends a rich alumni network and deep industry ties to offer unparalleled placement prospects. Each year, more than 400+ companies actively seek talent from our campus. Students are consistently placed in some of the top companies.

đť’ŠConnect or Industry Connect

Central to the ITM Business School is đť’ŠConnect , or 'Industry Connect'. Recognizing that textbook learning alone falls short in preparing students for real-world challenges...

35+ Professional Certifications

At ITM Business School, we offer over 35 professional certifications across various specializations, giving our students valuable, industry-relevant credentials that are...

Personal Professional Development TALEWIND

At ITM Business School, we recognise that “knowing” is not enough. It is important that students are able to confidently showcase their skills...