Customer Engagement Program at Mumbai Airports on 23rd and 24th of December 2019

"Action may not always bring happiness, but there is no happiness without action", is something that the ITM family truly believes upon which is why the students along with the guidance of the faculties Prof. Tanushree Bhattacharjee, Dr. Shivangi Shukla and Prof. Arjun Naik organised a fun event in the Chatrapati Shivaji Terminal Airport for 2 days, i.e., on the 23rd and 24th of December. It was a student driven activity which was solely devoted to spread happiness and joy. One of the students had become Santa and was giving away goodies to the audience, the others did flash mob and also group dance. It was an exhilarating experience for the students to interact with strangers and then convert them into happy audiences by making them groove along with them.      

The event was scheduled on two different days:    

Day 1:  

On 23rd December:  

Four students went from our campus along with Prof. Prashant Gupta. One of the students was dressed as Santa and the others were elves. They performed with the Choir group for the entire day from 9am to 6pm.    

On 24th December:  

The group of 24 students from our campus went along with Dr. Veni Nair, Prof. Arjun Naik, Dr. Shivangi Shukla and me Prof. Tanushree Bhattacharjee. The students performed at the Domestic Terminal(T1) Arrivals and Departures Gate as well as at the International Terminal(T2) Arrivals and Departures Gate.     

The event started at 9am and finished at 6.30pm.    

The students were excited and performed with great zeal and enthusiasm. It was indeed a great platform to promote ITM as a brand and the team was delighted to do the same.