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If you are considering a PGDM in retail management, you can be assured that positive results will be brought about in your long-term career. But before understanding what the advantages of doing a diploma in retail management are, it is imperative to recognize what the industry is all about.
Retail management primarily deals with the process involved in providing paying customers a positive retail shopping experience. This allows for efficient time management and satisfaction with their experience. The primary goals of retail marketing, that would be adequately covered in a retail marketing course, include analysis of customer-relationship management, sales management and brand management.
One of the most sought after programs for this industry is a post graduate diploma in retail management. This comprehensive and extensive course allows for the development of relevant industrial skills. The skills that are valued and preferred by potential employers include organization, negotiation and strong analytical and mathematical skills. Aspirants are also required to display professionalism, excellent problem-solving abilities, remarkable listening and strong communication skills. The aspirants would also be required to display abilities to train and motivate peers whilst providing strong customer service and support. Undergoing a course in retail management can lead to the efficient development of all of these relevant skills.
These skills are required for a wide range of activities that encompass the responsibilities of a retail management professional. These responsibilities include development and execution of promotions, setting of sales goals for the company, forecasting the future sales volumes expected by the company and the meeting of established sales quotas. A retail manager is also required to manage different employee schedules and train and manage the staff. The analysis and coordination of inventory as well as organization of product line reviews is another key responsibility of a retail manager.
Retail managers are also primarily concerned with managing any questions, complaints or suggestions that come from customers. They are required to research competitors as well as analyse any marketing trends.
The job opportunities that are available for graduates in retail management include pricing and signing coordinator, district manager, department manager, image promoter, customer care executive, brand manager and marketing executive. Other roles that can be considered by graduates in retail management include supply chain distributor, merchandise manager, retail buyer, store general manager and retail manager.
If a graduate chooses to specialize in a specific area of retail management, the avenues for specialization include warehousing, operations, training, client communication, administrative and customer services as well as personnel management.
Given the wide scope of the retail industry, considering a diploma in retail management is a surefire way to establishing a successful and thriving career in the industry.