The growing space of a hospitality career turns out to be a rapidly expanding sector. With multiple domains looking for candidates in the hospitality sector, the opportunities for such candidates are set to grow by leaps and bounds. This leads to better employment and growth opportunities for any Hospitality student or candidate. According to the speed with which the industry expands to multiple outlets across the globe, it's bound to grow further in time, promising more jobs to aspiring candidates.
We are breaking down the elements to the basics so that it's easy for students to build up their careers in this field. Read on to find out more about this field.
ELIGIBILITY AND COURSES
The minimum qualification required to secure admission in a hotel management course is passing a 10+2 from a recognized board with a minimum of 50% of marks. Whereas, for a postgraduate course, candidates need to have completed a graduate course from a recognized university.
Certificate and diploma courses can help the candidate gain specialization in the field they intend to opt for.
To be deemed eligible for a Bachelor's course in this field, candidates need to appear for a national or a state-level entrance exam. Students can get in touch with an institute of hotel management to opt for aptitude tests as well as entrance tests for admission. English is a mandatory subject in any undergraduate course, post-graduate course, diploma, or certificate course in this field. The entrance exam may contain subjects like General knowledge, General Science, English, and Reasoning. After passing the entrance exam an interview may follow.
The hotel management degree a candidate can opt for includes -
- Bachelor of Arts in Culinary Arts
- Bachelor of Science in Hospitality Studies
- Bachelor of Arts in International Hospitality & Tourism Management
- Bachelor of Arts in International Culinary Arts
- Diploma in Patisserie and Confectionary
- Bachelor of Arts (Hons) in International Hospitality and Tourism Management
- Certificate course in Cruise operations
The selection in the hotel management degree in this field is done based on entrance exams like NCHMCT JEE, usually conducted in April, the application for which is usually let out in December.
The fee for a diploma course is around INR 50,000, while the fees for a hotel management degree may depend on the institute. The candidates can also apply by filling in an online application form. The website may also help students with hotel management course details.
The scope of the hotel management degree in this field covers aspects such as food and beverage, marketing and sales, front office, accommodation, food production, accounting, housekeeping, reception services, concierge services, catering, and culinary skills.
Other responsibilities that a high level professional in the field handles include, recruiting subordinates or interns, managing the budget, handling public relations, and setting sales targets,
The scope of the course can also be found in detail in the Hotel management course details leaflet from the institute.
Career scope for the field expands to other fronts too. Some of the sectors in which candidates can specialize, post a Hotel Management course are as follows -
- Hotel and tourism associations
- Restaurant and cafe management
- Resort management
- Cruise ship hotel management
- Airline cabin and catering services
- Kitchen management and culinary skills
- Managing the front office
- Hospitality services in armed forces like the army and navy.
With globalization having maintained a strong foothold, the number of restaurants, cafes, and hotel chains expanding globally has increased exponentially. This has eventually paved the way for candidates to be hired in this domain.
Salary for a professional in this field ranges from INR 10,000 to 13,000. After the training period the salary increases as per the candidate’s performance.
Other responsibilities that candidates in this field has to handle include -
- Handling financial matters of the hotel
- Maintenance of the premise and the property
- Coordinate and smoothly manage multiple departments of the hotel
- Providing superior quality service to the clients
- Monitor and train interns and freshers.
- Ability to seamlessly work in a team
- Considering the feedback and striving to get better.
- Developing a better personality
Further job training and internships that an institute of hotel management offers can also help candidates get exposure in the industry. Internships ensure that candidates are well versed with practical applications along with theoretical knowledge. Candidates can also opt for Masters and Doctorate courses to gain a competitive advantage over other students and avail better opportunities.
Professionals in this field can take up different job roles, including teaching in the academic field, travel counselors, event planners, entertainment managers, and many more apart from a regular hotel job.
On the flip side, sectors like hospitality management studies can have growth opportunities in sectors like food and beverage, lodging and accommodation, event management, travel, and tourism.
Candidates who have taken up hospitality management studies can avail of perks like better availability, job security, global exposure, and many other growth opportunities.
To ensure the stay of the customer remains pleasant, a candidate needs to be well versed and proficient in different cultures, individual preferences, and cuisines. This ensures that customers get what they look forward to. A candidate is expected to have insights into different cultures and nationalities to keep pace with people from around the globe.
To ensure customer satisfaction is maintained to the prime level, the industry demands a combination of soft and hard skills.
Soft skills help with customer satisfaction and success while hard skills help with the industry knowledge and ensure the organization’s success.
Good reviews and positive feedback helps to ensure that the job is well done and lays the groundwork to be promoted and appreciated.
Implementing new ideas, plans and tours can also help garner more success for the organization. This can not only ensure engagement but also ensure that customers are satisfied, reach out to you again, and may recommend others too. This can help enhance the reputation of the organization by word of mouth.
Such initiatives can improve the customer experience. The job role in this career is completely customer-centric and a candidate needs to be a good listener to gauge the requirements of the customer in detail.
Other skills that a candidate should possess include good communication skills, having a warm and friendly personality, interpersonal skills, organizational skills, numerical aptitude, a pleasing personality, the ability to work with team members, the ability to meet deadlines and work under pressure. Candidates can improve their communication skills by appearing for English proficiency tests like IELTS, PTE, and TOEFL.
To refine the skills needed in this sector, candidates can opt for online courses, ebooks, podcasts, and other resources. With further education, candidates can also expand to global opportunities.