ProgramsICICI Bank is a leading private sector bank in India. ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses.
Until the late 1980s, ICICI primarily focused its activities on project finance, providing long-term funds to a variety of industrial projects. With the liberalization of the financial sector in India in the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services provider that, along with its subsidiaries and other group companies, offered a wide variety of products and services.
As India’s economy became more market-oriented and integrated with the world economy, ICICI capitalized on the new opportunities to provide a wider range of financial products and services to a broader spectrum of clients. ICICI Bank was incorporated in 1994 as a part of the ICICI group. In 1999, ICICI became the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the New York Stock Exchange.
ICICI Bank hires Young Graduates / Post Graduates to join its dynamic workforce. The selected applicants for the PGPRM program are trained at ITM Skills Academy. ITM Edutech Training Pvt Ltd also known as ITM Skills Academy is a hiring and training partner of ICICI Bank for this program.
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The ICICI Bank PGPRM program is best suited for young professionals |
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A good start to one’s career can ensure greater success in the future |
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Complete training in selling skills, and product knowledge to make the candidate fully job-ready |
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21 days of online training (Weekly Monday to Saturday) |
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Various case studies along with the digital skills training |
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Industry experienced expert faculties |
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After successful compilation of the training candidate is posted with ICICI bank as a "Relationship Manager" |
In the effort to be the Bank of Choice, ICICI Bank continuously strive to understand and serve the banking needs of its customers. The focus includes:
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Offering solutions that are Fair to the Customer and Fair to the Bank |
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Offering 360-degree banking solutions that meet the needs of our customers |
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Constantly exploring emerging market opportunities, trends and changing with customer preferences |
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Build and offer suitable propositions to our customers |
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Deliver best in class service to our customers |
The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different internal stakeholders to offer 360-degree banking. The incumbent is responsible for on boarding new customers and provide best in class service.
Key Responsibilities
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Well equipped with Banking processes and compliance parameters to deliver superior customer experience in each interaction and avoid any reputation risk |
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Knowledge of all service and digital options to ensure better customer satisfaction with zero errors. |
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To build a long-term customer relationship by offering a complete bouquet of products on Customer 360 opportunities and make ICICI their preferred Bank. |
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Regular engagement with existing customers to service their banking needs during their different life stages. |
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Profiling of mapped customers base, understand their needs and offer our products and services |
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Tap opportunities around branch vicinity for new customer acquisition and focus on Customer 360. |
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Customer acquisition through conversion of assigned leads if any. |
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Acquiring and Onboarding New Affluent Customer to the Bank |
Skills Required:
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Should have an ability to build relationships and understand banking requirements |
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Orientation to learn about various products and financial offerings |
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Ability to work in cross-functional teams |
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Strong communication (both oral and written) |
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Attention to detail |
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Orientation to do sales and service all customer requirement. |
Programme Highlights
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Induction into ICICI Bank, work-culture, ethics, vision, etc. |
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Training on processes and compliance. |
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Overall grooming - Sessions by experts from ICICI Bank & Banking Industry. |
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Training on internal guidelines, rules and regulations. |
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Building confidence to communicate effectively with various stakeholders in a business environment. |
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Building customer relations, service orientation, developing selling and presentation skills. |
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Training faculty - Experienced professionals in the field of Banking, Finance and Sales. |
Course Fees
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Training fee is ₹ 49,560/- (with effect from 1 st Feb’24). |
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Training fee is to be paid via Eazy Pay, Google Pay, Phone Pe, PayTM to “ITM Edutech Training Pvt. Ltd.”. |
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ITM Skills Academy does not ask any amount in cash or transfer any money to anybody’s personal account for the purpose of selection or joining in ICICI Bank Ltd. |
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No money, in addition to the above-mentioned fee amount is to be paid to anyone for the purpose of this program or selection or training or for any other reason connected to the program. |
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In case any candidate is found having paid any extra amount for the program (apart from the fee of ₹ 49,560/- with effect from 1 st Feb’24), it will be considered unfair and unethical and there will be strict action taken. |
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The training fee paid by the candidate to ITM Skills Academy is non refundable |
Steps in the Process
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Candidate creates his unique Applicant ID on the ICICI Bank Career’s Portal through this link ICICI Bank: Careers (icicicareers.com) |
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Candidate connects with ITM’s recruitment team for eligibility check and document verification. |
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Candidate to complete the following tests – (Aptitude test, English Proficiency test, Sales Profiler test ) |
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Selected candidates to attend personal interview. |
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Post selection in the above-mentioned steps, candidate will receive a formal selection mail. |
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Candidate needs to fill the forms attached with the selection mail, provide scan copy of original documents (10th, 12th, graduation, PAN, Aadhar, Resume). |
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Fee-Payment. |
Eligibility Criteria
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Graduate / Post-Graduate / Freshers can also apply |
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MBA / PGDBM – Not eligible |
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Maximum Age for offer letter – 26yrs |
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0 to 1 year of relevant experience |
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Candidate should be a Graduate (minimum 50% in 10th, 12th and Graduation). |
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Candidate must not have been interviewed by ICICI Bank Ltd. in the past 1 Year. |
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Candidate must not have any blood relative currently working with ICICI Bank Ltd. or under the consideration for employment with ICICI Bank Ltd. and / or any ICICI group companies. |
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Candidate must not have worked with ICICI Bank Ltd., any of the ICICI group companies or any third-party companies of ICICI Bank Ltd. |